1. Quality Management system (ISO 9001) - Support to Group Quality assessment initiatives, including on-site Quality Health Safety & Environment reviews (audits) and the follow up of their outcomes worldwide - Latin and North Americas, Europe, Middle East and Russia, Africa, Asia and Pacific Zone, - Consolidate Group Quality Reports and KPIs, - Develop the Group policies audit process, in relationship with the technical team. Set up the internal application, designed for internal and external audits, maintain database, set up the organizational structure and issue training package for auditors (in English and French). - Support Business Model continuous improvement through Knowledge management, i.e. Good Practices identification, description, sharing and continuous improvement worldwide. - Quality External and internal Communication support through intranet sections, external web site– Design, maintenance and update of QHSE sections on website and Intranet (Content Management System, Web Content Management), 2. Global Project management (based on Lean Six Sigma tools, Plan-Do-Check-Act: planning, allocation of resources, understanding of needs and objectives, control and follow-up of the relevant KPIs, cross-funtional and multinational collaboration with different process owners etc.) - Customer satisfaction assessment and its worldwide implementation – in the USA, Italy, France, Germany, Spain and UK - Mystery shopping and classical satisfaction survey using telephone and Web techniques for National and Global Key accounts (overall satisfaction, differentiation or benchmarking and loyalty matrix and recommendation to others) - “Cost of Non-Quality” preliminary study - Global administration of the Group application, supporting the Budget Process and Continuous Improvement initiatives enabling users to manage priority cards and actions, facilitating objectives setting, accountability, tracking and reporting, monitoring of preventive or corrective actions and associated uses (audits, customer complaints…). Its maintenance, development of new functionalities and trainings of users for the best support of Management operational cycle and other continuous improvement actions. Development of online-trainings (ViewletBuilder). Regular statistics update and news publishing. - E-learning modules, platform maintenance and technical support to users, allocation of courses to different groups of people - Optimization of Knowlegde management tools - Communities of practice. Mapping, analysis, animation and support to Knowlegde managers worldwide.

Management of training projects: 1. Construction of a training center – obtaining permissions for construction, signing of Agreement with the Ministry of National Education of Guinea; 2. Development and implementation of new training programs; 3. Grants programs management

Quality management system: - ISO 9001:2000 Role: to ensure compliance of the local business unit Quality system with the Group requirements. - Maintenance of the internal quality management system ISO 9001: internal and external certification audits and management system reviews, corrective actions follow-up, qualification management, supervision of technical staff. - Control over compliance of the business unit with corporate rules, procedures and policies, - Internal reporting on the quality system; - Customer satisfaction assessment; - Key Accounts management; - Regular monitoring of approved subcontractors.

Role: implementation of the GSIT projects in Russia Responsibilities: -In conjunction with the General Director, preparation of two Bids (pre-shipment inspection program and wood inspection) in response to client requirements: holding necessary negotiations with the interested state authorities, political and business decision makers for realization of the development projects , technical support, preparation of bidding documents (legal, financial, technical documentation), analysis of value-creating opportunities for the Group in Russia – marketing research of Wood industry in Russia; -Presentations of the Company’s products for the federal authorities; -Following market trends and developments in the market of and preparation of market and competitor analysis; -Weekly and monthly follow-up of development projects in Russia and reporting thereof. From November 2006 till January 30, 2007, I followed a familiarization training in Bureau Veritas Cambodia business unit. Objective was to get familiar with the bidding procedure, the launch of a Pre-Shipment Inspection project, operations and the quality system.

- Wine tasting trainings - Promotion of French wines on the Russian market - Drawing up of wine lists for restaurants

International economic relations - Finance and credit, Higher education diploma in «International monetary and credit relations»

International economic relations - Finance and credit, Bachelor diploma with excellent marks in "Economic"

Economics, Internship

Bureau Veritas, Certificate

Bureau Veritas, Certificate

Cairos Management, Certificate

Bureau Veritas, Сертификат

Chamber of Commerce and Industry in Paris, Diploma with excellent marks

French Ministry of Agriculture, Certificate in «International wine trade»

BKC IELTS CENTRE, 7,5

French Cultural Center in Moscow, Excellent

Chamber of Commerce and Industry in Paris, Excellent