 5+ Years of experience in Manual and IVR Testing as a Software Testing Engineer.  Currently working for Birlasoft India Ltd as Sr. Software Engineer from Feb 2010 to till date.  Worked in Four Soft Pvt Ltd as a Management Intern from Dec 2008 to October 2009  Well exposure to Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).  Strong experience in Test Case Preparation, execution and reporting issues from ALM.  Good knowledge in Functional and Regression Testing.  Well experience on Re-Testing and End-to-End Testing & Adhoc Testing.  Expertise in performing different kinds of testing like functionality testing, integration testing, regression testing, System testing, Database testing and User Acceptance Testing (UAT) for the different applications and their enhancements.  Having good exposure to mainframe testing in order to cross check the test data from FDR (First Data Resource).  Well Experience in Telecom (Manual/IVR/Inbound / Call Transfer Testing) and received good VOC from client for well UAT support and smooth execution.  Involved in preparing Test Summary Reports like Test plans, Test strategy, defect data report & RTM.  Well experience in setting up Test Beds/Test Environment setup for all required builds accordingly for avoiding execution break up’s.  Good exposure in validating NICE, Call Routing, DTS logs and XML validations.  Worked as Point Of Contact (Spoc) for multiple releases and Lead the QA (ST and UAT) team successfully.  Good experience in maintaining of all requirement documents like FD, BR, Test conditions, Test cases, test scenarios, defect data, using CVS configuration tool.  Well exposure in preparing weekly Dashboards.

CSE, Computer Science & Engineering